Shipping Charge
We ship worldwide.
For orders over USD 60.00, we provide free shipping by Hong Kong Air Mail (or equivalent services).
For order under USD 60.00, our standard shipping rate by Hong Kong Air Mail (or equivalent services) is USD 8.00 per order.
We also provide EMS shipping with the rate USD27.00 per order.
Shipping Time
Normally we will ship out your order within 1-4 business day depends on stock availability (Astigmatism/Multifocal/Toric lenses may take longer preparation time). Tracking number will be provided by email after shipment completed.
For regular air mail shipping, normally it takes 2 to 4 weeks for mail items to reach recipients for most destination cities.
For EMS shipping, normally it takes 2 - 6 business day for mail items to reach recipients for most destination cities.
Please note that there may be some unexpected delay due to the situation of flight availability, customs clearance, aviation security check, uncontrollable circumstances, such as disaster, political risk, strike, war or epidemic, etc as well as the territory coverage.
For destinations in Africa, Central America, South America and extensive territory, may experience longer shipping times due to infrequent flight schedules.
Taxation
Please note that import duties, taxes, and fees are determined by local authorities, and unfortunately, we cannot guarantee whether these charges will be applied or not. However, we will do our best to help minimize these charges. If you have any special requests regarding the tax arrangements for your package, please contact us, and we will do our utmost to accommodate your needs.
Tracking Information
Upon availability, we will send the customer a tracking number for their package via email. In case you do not receive the tracking number within two weeks, please ensure to check your junk mail folder and then reach out to us. We will gladly send you the tracking number manually.
Please note that there may be a delay of 1-2 days for the tracking record to be updated. If you do not currently see your tracking record, we kindly suggest revisiting the tracking websites at a later time.
Furthermore, in some cases, we may dispatch the package in separate shipments. Hence, you might receive multiple tracking numbers for a single order.
Package Tracking Websites
By Services:
By Countries/Regions:
- Argentina - Correo Argentino
- Australia - Australia Post
- Austria - Österreichische Post
- Bahrain - Bahrain Post
- Belgium - bpost
- Brazil - Correios Brazil
- Cambodia - Cambodia Post
- Canada - Canada Post
- Chile - Correos de Chile
- China - China Post
- Croatia - Croatian Post
- Czech Republic - Česká pošta
- Denmark - PostNord Denmark
- Egypt - Egypt Post
- Finland - Posti
- France - La Poste
- Germany - Deutsche Post
- Greece - ELTA Hellenic Post
- Hong Kong - Hong Kong Post
- Hungary - Magyar Posta
- India - India Post
- Ireland - An Post
- Israel - Israel Post
- Italy - Poste Italiane
- Japan - Japan Post
- Jordan - Jordan Post
- Kazakhstan - Kazpost
- Kuwait - Kuwait Post
- Lithuania - Lietuvos paštas
- Luxembourg - POST Luxembourg
- Malaysia - Pos Malaysia
- Mexico - Correos de México
- Netherlands - PostNL
- New Zealand - New Zealand Post
- Norway - Norway Post
- Oman - Oman Post
- Pakistan - Pakistan Post
- Philippines - Philippines Post
- Poland - Poczta Polska
- Portugal - CTT
- Qatar - Qatar Post
- Saudi Arabia - Saudi Post
- Singapore - Singapore Post
- Slovenia - Pošta Slovenije
- South Africa - South African Post Office
- South Korea - Korea Post
- Spain - Correos Spain
- Sweden - PostNord Sweden
- Switzerland - Swiss Post
- Taiwan - Chunghwa Post
- Thailand - Thailand Post
- Turkiye - PTT
- Ukraine - Ukrposhta
- United Arab Emirates - Emirates Post
- United Kingdom - Royal Mail
- United States - USPS
- Other Countries/Regions - Hong Kong Post
Please contact us at sales@leadingbridge.com if you have any further question for our shipping services.