For orders over USD 60.00, we provide free shipping by Hong Kong Air Mail.
For order under USD 60.00, our standard shipping rate by Hong Kong Air Mail is USD 8.00 per order. We also provide EMS shipping with the rate USD27.00 per order. You can always check for the shipping rate in the checkout page before ordering.
Normally we will ship out your order within 1-4 business day depends on stock availability (Astigmatism/Multifocal/Toric lenses may take longer time). Tracking number will be provided by email after shipment completed. If you did not receive your order tracking number within 2 weeks (Please check your junk mail box as well), please contact us accordingly and we will manually send you the tracking number. The arrival date by regular air mail normally varies from 2-4 weekss. For EMS shipping, the arrival date should be between 2 - 6 business day.
Customers can track for the package status with their tracking number in the following websites:
United Kingdom: https://www.royalmail.com/
United States: https://www.usps.com
Sometimes it may take 1-2 days to have the tracking record updated, so please check out the tracking websites again later if you do not see your tracking record currently.
Please contact us at firstname.lastname@example.org if you have any further request for our shipping services