For orders over USD 60.00, we provide free shipping by Hong Kong Air Mail.
For order under USD 60.00, our standard shipping rate by Hong Kong Air Mail is USD 8.00 per order.
We also provide EMS shipping with the rate USD27.00 per order.
Normally we will ship out your order within 1-4 business day depends on stock availability (Astigmatism/Multifocal/Toric lenses may take longer time). Tracking number will be provided by email after shipment completed.
For regular air mail shipping, normally it takes 2 to 4 weeks for mail items to reach recipients for most destination cities.
For EMS shipping, normally it takes 2 - 6 business day for mail items to reach recipients for most destination cities.
Please note that there may be some unexpected delay due to the situation of flight availability, customs clearance, aviation security check, uncontrollable circumstances, such as disaster, political risk, strike, war or epidemic, etc as well as the territory coverage. For destinations in extensive territory, it may take more delivery time.
We will provide tracking number of the package to customer by email once available. If you did not receive your order tracking number within 2 weeks (Please check your junk mail box as well), please contact us and we will manually send you the tracking number.
Sometimes it may take 1-2 days to have the tracking record updated, so please check out the tracking websites again later if you do not see your tracking record currently.
Package Tracking websites:
New Zealand: https://www.nzpost.co.nz/tools/tracking
Saudi Arabia: https://splonline.com.sa/en/shipmentdetailsstatic/
United Kingdom: https://www.royalmail.com/
United States: https://www.usps.com
Please contact us at firstname.lastname@example.org if you have any further question for our shipping services.